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Petromin has partnered with Stellantis to serve as the official dealer in Saudi Arabia. This collaboration has resulted in premium services aimed at achieving peak customer satisfaction. And here it comes Motory’s opportunity to acknowledge these efforts which were demonstrated through professional management of customer inquiries and prompt responses to their questions. Therefore, the Marketing Department of Petromin Stellantis has achieved the second position title among the leading companies that are dedicated to engaging with customers during the last quarter of 2023.
Entrepreneurship: Petromin's Approach
Petromin has entered the competitive automotive realm with confidence in its leadership capabilities, leveraging its expertise in the automotive oils and greases sector. Grounded in values of respect, passion, and teamwork, it strives to achieve its desired stature both locally and internationally.
Mr. Mohammed Al Armani, Marketing General Manager, was keen to receive the award from Mr. Jad Hashim, Motory’s Regional Business Development Director. This gesture underscores the outstanding bond between both entities, paving the way for future collaboration and knowledge exchange.
Why Pay Attention To Your Customer Service?
Attracting customers is just the beginning; the key is to maintain them as long as possible. This motivates Motory team, under Executive Director Mr. Ahmed Al-Tuba's leadership, to continually improve the convenience of the online purchasing experience, reliant on the cooperation of companies handling inquiries.
Petromin Stellantis group adeptly addressed customer inquiries and needs for various brands including Jeep, Ram, Nissan, Dodge, Abarth, Chrysler, Alfa Romeo, and Fiat. This ongoing honor aims to present an appreciation award every 3 months to companies that exhibit professional customer handling for vehicles purchased through Motory.com.
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