Kia First & Most Dependable Brand in 2022 J.D. Power Rankings

Feb 13, 2022, 12:36 PM
Kia First & Most Dependable Brand in 2022 J.D. Power Rankings

Korean brands dominate the list of J.D. Power’s 2022 U.S. Vehicle Dependability Study, occupying three of the top five spots, by that; Kia jumps two spots to take the No.1 ranking in this study, due to it having only 145 problems per 100 vehicles.

Kia’s popular Sorento has taken the top spot in the study’s Upper Midsize SUV category. The Sorento is built at Kia’s state-of-the-art manufacturing facility in West Point, Georgia

This study, looks at dependability over a three-year ownership period, meaning the vehicles evaluated in this ranking are 2019 models. J.D. Power says: “seven of the highest-rated brands in its 2019 Initial Quality Study were among the 10 highest ranked in this 2022 study”.

“The results of this year’s J.D. Power Vehicle Dependability Study substantiate Kia’s unrelenting commitment to the quality, durability, and craftsmanship of our award-winning vehicle line,” said Sean Yoon, president and CEO of Kia North America and Kia America.  “Furthermore, the Sorento’s category win speaks to the world-class ownership experience we deliver to our customers.”

Kia tops J.D. Power dependability study

As a result, by that study, Kia is now the most dependable brand among other brands, indicating that Kia is continually improving its ways in manufacturing its cars, and that’s enough reason to put it ahead of all luxury car brands in a recent study conducted by the 2022 American Dependability Study (VDS) – J.D. Power company.

The VDS report is now in its 33rd year, with 184 specific problem areas covered in nine major vehicle categories: climate, driving assistance (added in 2022), driving experience, exterior, features/controls/displays, infotainment, interior, powertrain, and seats. A total of 29,487 original car owners took part in this year's study.

According to what’s been mentioned before, three out of the first five most dependable brands are Korean, where the brand ranking are:

  • First brand: Kia
  • Second brand: Buick
  • Third brand: Hyundai
  • Fourth brand: Genesis
  • Fifth brand: Toyota

Kia tops J.D. Power dependability studyBuick ranked the second spot after having 147 problems per 100 cars, followed by Hyundai, Genesis, and other cars. unfortunately, the Porsche brand got the seventh spot with 162 problems per 100 cars.

The most prominent customer complaints included problems in the infotainment systems, Android Auto, Apple CarPlay, Bluetooth, and navigation systems.

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