Sign in
During the 2025 MG Regional Distributors Conference held in Dubai last week, Jiad Modern Motors, a subsidiary of Mohamed Yousuf Naghi Group, distinguished itself by securing four prestigious awards. The conference, which saw wide participation from brand partners across the Middle East, recognized Jiad Modern Motors' significant achievements.
This recognition builds upon a successful 2024 for the company, during which its efforts significantly strengthened the MG brand's position and increased its market share within the Kingdom. The conference further underscored the exceptional performance of leading distributors across the Middle East and commended initiatives that have fueled the brand's growth and strategic expansion.
Awards Reflecting the Overall Excellence of Jiad Modern Motors
These four awards underscore Jiad Modern Motors' comprehensive excellence. Specifically, the company earned the 'Business Growth Excellence' award for its extensive service network of 146 maintenance stations catering to over 95,000 vehicles in 2024, exceeding SAR 38 million in spare parts sales nationwide, and achieving a perfect 100% Customer Satisfaction Index (CSI) in complaint resolution across all MG centers.
In the realm of marketing, the company's innovative strategies were recognized with the 'Interactive Marketing' award. This accolade celebrates the execution of over 15 strategic events in 2024, prominently featuring their impactful presence at the Jeddah Formula 1 Circuit. These initiatives demonstrably enhanced brand visibility and fostered stronger direct customer engagement.
The company was also honored with the 'Sales and Service Operations Management' award, as it continued expanding its network to include 9 showrooms and 9 after-sales service centers across major cities, delivering comprehensive services that extended beyond the local market to reach the Gulf countries.
Lastly, Jiad Modern Motors' commitment to customer satisfaction was acknowledged with the 'Customer Complaint Management' award. This accolade recognizes the proficient resolution of over 1,800 complaints via social media and an additional 26 cases through the CRM system. The company's efficient response time, maintained between 24 and 72 hours, and its 100% satisfaction rate underscore the effectiveness of its highly trained teams and sophisticated interactive systems.
The official spokesperson for Jiad Modern Motors emphasized that 'this recognition is a clear testament to our firm commitment to achieving excellence and enhancing our customers' experience by providing innovative and effective solutions. These awards are a direct reflection of the tireless efforts of our team and their exceptional ability to adapt and grow in a rapidly evolving market. Looking ahead, we reaffirm our commitment to investing in digital transformation and expanding our local presence, further strengthening our position as a strategic distributor and key growth partner for the MG brand in the Kingdom.
In conclusion, the company expressed its sincere appreciation to SAIC Motor in the Middle East for its continued support, emphasizing that this fruitful collaboration is one of the key pillars that has enabled the company to achieve this outstanding success. You can visit Motory Car News section for more information about the automotive world.
